How we process your personal data, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
Data controller
- Controller: Metrópoli Media 2025 SL
- Tax ID (NIF): B22961692
- Registered address: Calle Félix de la Cruz, 117, 28229 Villanueva del Pardillo (Madrid, Spain)
- Privacy contact: info@metropolimedia.es
What data we process
We only process the data you provide through the contact form:
- Identification data: name and, optionally, company.
- Contact data: email and, optionally, phone number.
- The content of your enquiry and the service you are interested in.
- A record of your acceptance of this policy (date and time).
We do not ask for special categories of data. Please do not include them in your message.
The website’s automatic assistant runs in your browser and does not store conversations. Only if you ask us to contact you, and with your consent, does it send us your name, email and message, which we handle in the same way as the contact form.
Purposes and legal basis
| Purpose | Legal basis | Retention |
|---|---|---|
| To answer your enquiry and send you the information or commercial proposal you request. | Consent (Art. 6.1.a GDPR) and steps taken at your request prior to entering into a contract (Art. 6.1.b GDPR). | As long as needed to reply and, at most, 12 months after the last contact if no business relationship follows. |
| To manage the business relationship if you hire our services. | Performance of a contract (Art. 6.1.b GDPR). | For the duration of the relationship and then for the statutory limitation periods. |
| To comply with legal obligations (tax, accounting). | Legal obligation (Art. 6.1.c GDPR). | The periods set by applicable law. |
We do not create profiles or make automated decisions with legal effects on you based on form data.
Recipients
We do not pass your data on to third parties unless required by law. Our web hosting and email providers may have access to it as data processors, under a contract in line with Art. 28 GDPR.
If any of these providers processes data outside the European Economic Area, it will do so with appropriate safeguards (adequacy decisions or European Commission standard contractual clauses).
Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability at any time, and withdraw your consent, by writing to info@metropolimedia.es and stating which right you wish to exercise.
If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (AEPD).
Security
We apply appropriate technical and organisational measures to protect your data: encrypted connection (HTTPS), restricted access to information and providers that offer sufficient guarantees.
Minors
This website is aimed at companies and professionals. We do not knowingly collect data from children under 14.
Changes to this policy
We may update this policy to reflect changes in the law or in our services. The current version will always be published on this page with its update date.